Frequently Asked Questions (FAQs)

Q1. What types of garden products do you sell?
We offer a wide range of gardening products including planters, grow bags, seeds, fertilizers, garden tools, potting mixes, pebbles, bird feeders, and decorative items.

Q2. Do you deliver across India?
Yes! We deliver garden essentials all over India. Delivery charges and time may vary based on your location.

Q3. How long will it take to receive my order?
We usually dispatch orders within 1-2 business days. Delivery within Tamil Nadu typically takes 2–4 days, and for other states, 4–10 days.

Q4. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via SMS or email.

Q5. What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, and payments via Razorpay.

Q6. Can I cancel or modify my order?
Orders can be cancelled or modified within 6 hours of placing the order. Please contact our support team as soon as possible.

Q7. What is your return/refund policy?
We accept returns only for damaged or defective items. Please report the issue within 24 hours of delivery. Refunds are processed within 7 working days after review.

Q8. Do you offer bulk or wholesale pricing?
Yes, we offer special pricing for bulk orders. Contact us via WhatsApp or email for a custom quote.

Q9. How can I contact customer support?
You can reach us via WhatsApp or email on our website during business hours (9 AM to 7 PM).